Day Three - April 2, 2019

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Click a link below to jump to descriptions for that track.

New Programs & Leaders CDEM
Best Practices iMedEd
Navigating the Academic Waters EMARC

New Programs & Leaders
8:00 AM – 8:50 AM / 0.75 CME Hour(s)
Due Process of Physicians and Resident Following Major Program Disruption
Faculty: Douglas Char, Mary Ann Edens, Linette Archer, Shawn London, Megan Healy, Melissa Platt

Multiple situations can disrupt clinical operations and impact a residency.  Multiple employment models exist for faculty.  What is the individual's due process rights? The hospital and RRC's responsibility to faculty and residents vary widely. Do you know your rights and avenues for due process?

New Programs & Leaders
9:00 AM - 10:45 AM
CORD Business Meeting

New Programs & Leaders
10:45 AM - 12:00 PM
RRC Update and Q&A

New Programs & Leaders
1:30 PM – 2:35 PM / 1 CME Hour(s)
Coaching Residents:  Compentencies and Insights From Professional Coaches
Faculty: Melissa Platt, Magdalena Robak, Natasha Wheaton, Jeremy Branzetti, Dana Ferguson

While we often use the term “mentoring”, many of our contacts with residents as educational faculty are in fact, examples of coaching.  This talk highlights the recent focus on “coaching” as a valuable construct for learner development in medical education. The speakers will cull through the best of coaching advice from the sports literature and relate it to the professional coaching of our residents.  This talk goes straight to the source, gaining insight into coaching practices from professional coaches, drawing from advice and philosophies of famous Hall of Fame coaches.

New Programs & Leaders
2:45 PM - 3:15 PM
Innovations in Remediation and Mentoring
Faculty: Teresa Smith; Guy Carmelli

There is a variety of ways that an EM residency program director may remediate their learners in different ways.  As learning methods evolve, so too should we see innovation in how we remediate learners when necessary.  The goal of the current talk to discuss innovative ways to tailor remediation plans towards each learner’s needs, to remediate learners based on their educational and career needs as well as their personality types.

New Programs & Leaders
3:30 PM – 3:50 PM / 0.25 CME Hour(s)
ESCAPED- Explore Synergy, Communication, And Partnership in Emergency Department
Faculty: Cami Pfennig

This session will explain how the ‘Escape Room’ experience can promote effective communication skills and enhance teamwork in the ED setting. The ESCAPED (Explore Synergy, Communication, And Partnership in Emergency Department) curriculum will be discussed to help others implement an analogous lesson plan at their home residency program.  The speaker will present data to demonstrate how communication skills evolve after completing the ESCAPED experience.

New Programs & Leaders:
3:50 PM - 4:10 PM
You're Leaving???
Faculty: Kerry McCabe, Jordan Spector

A program director's life is complex: maintaining accreditation, managing resident scheduling, ensuring educational value, being sensitive to wellness...when a resident leaves a program it affects every aspect of the job.  Program Directors often do not talk about attrition and the complex impact it can have on our programs, residents, and faculty.  That vacuum can feel lonely to PDs when they face such issues. The resources for dealing with attrition are unfamiliar and decentralized.  This talk will provide learners with a plan for resident attrition, should it occur.  The speakers will identify for filling a vacancy in the program, and offer perspectives on how to navigate the consequences that may arise in these instances.

New Programs & Leaders
4:15 PM – 5:00 PM / 0 CME Hour(s)
New Programs and Leaders Survival Stories
Faculty: David Duong, Jordan Spector

Starting a new EM residency program or embarking as a fresh residency program director is likely accompanied by trials and tribulations.  New waters are charted and one’s leadership is put to the test.  The new programs and leaders survival stories are a collection of our colleagues’ experiences and cautionary tales of overcoming these hurdles in establishing a new program.

Best Practices
8:00 AM – 8:25 AM / 0.5 CME Hour(s)
Social Emergency Medicine: Creating a Curriculum for Physician Advocates and Holistic Providers in the 21st century
Faculty: Fiona Gallahue, Annie Chipman, Callan Fockele, Harrison Alter

Social EM (SEM) is an emerging area focused on understanding our patients’ context. EM providers confront the social determinants of health, but receive little dedicated education. We address this curricular gap by defining SEM, compare 2 existing curricula, and demonstrate how to create a curriculum

Best Practices
8:25 AM - 8:50 AM
Teaching Clinical Efficiency: Tapping into a Learner's Full Potential!
Faculty: Guy Carmelli, Mark Silverberg

Teaching efficiency, the art of maximizing productivity while minimizing wasted energy and time, is uncommon amongst EM programs. This session will define clinical efficiency, discuss supporting research, offer up ways to measure it, and discuss ways to incorporate teachings on efficiency into your curriculum.

Best Practices
9:00 AM – 10:30 AM / 0 CME Hour(s)
CORD Business Meeting
Faculty: Christopher Doty

The CORD Business and Membership Meeting.

Best Practices
1:30 PM – 2:35 PM / 1 CME Hour(s)
Coaching Residents:  Compentencies and Insights From Professional Coaches
Faculty: Melissa Platt, Magdalena Robak, Natasha Wheaton, Jeremy Branzetti, Dana Ferguson

While we often use the term “mentoring”, many of our contacts with residents as educational faculty are in fact, examples of coaching.  This talk highlights the recent focus on “coaching” as a valuable construct for learner development in medical education. The speakers will cull through the best of coaching advice from the sports literature and relate it to the professional coaching of our residents.  This talk goes straight to the source, gaining insight into coaching practices from professional coaches, drawing from advice and philosophies of famous Hall of Fame coaches.

Best Practices
2:45 PM - 3:15 PM
Reaching the Reticent - Coaching Faculty to Make On-Shift Teaching Work
Faculty: Jamie Shandro, Laura Welsh

Every faculty member has the potential to foster on-shift teaching while balancing busy patient care. We will discuss common barriers to on-shift teaching, and outline coaching strategies to motivate and engage faculty to develop a personalized approach to make working with learners rewarding.

Best Practices
3:30 PM – 4:10 PM / 0.75 CME Hour(s)
Do Opposites Attract? Strategies for Effective Peer Coaching Programs
Faculty: Joshua Wallenstein, Jeffrey Siegelman, Todd Taylor, Michelle Lall, James O'Shea

Peer coaching is a highly effective skill not often included in faculty development programs. Facilitating audience engagement in mini-peer coaching sessions, the panelists will describe their experiences as participants in a year long peer mentoring program and offer suggestions for best practices.

Best Practices
4:15 PM - 5:00 PM
Resiliency 545
Faculty: Leslie Oyama; Jeremy Branzetti, Joel Moll, Kevin Keller, Al'ai Alvarez, Robert Lamm, Katja Goldflam, Leah Bright, Kelly Williamson; Elise Lovell

545 Sessions are [5] talks with a common theme that are given in succession over 45 minutes.  This 545 session is centered around topics related to Resiliency during Residency and throughout one's career.

Navigating the Academic Waters
8:00 AM – 8:50 AM / 0.75 CME Hour(s)
Getting Started in Medical Education Research
Faculty: Jaime Jordan

Recent literature has called for increased methodologic rigor in education research, however many educators lack formal research training. This session will be a practical overview of how to get started in medical education research, adhering to rigorous methodological standards.

Navigating the Academic Waters
9:00 AM – 10:00 AM 
Meeting of the Minds: The Power of Creating a Mastermind Group
Faculty: Sreeja Natesan; Charlotte Lawson; Glenn Paetow; Michael Gottlieb; PANEL: Gretchen Fuller; Fareen Zaver

Mastermind Groups are becoming a staple of "Near Peer" mentorship in the business world. Learn how Mastermind Groups can be leveraged to advance your career, as well as the career of your peers.

Navigating the Academic Waters
10:00 AM - 10:30 AM
Leadership Lessons from a Year with the Philadelphia Eagles
Faculty: Yvonne Chow

Professional football and academic emergency medicine may not intersect at first glance. The speaker will share leadership lessons gained from a year of working with the Philadelphia Eagles football team, and discuss how they can be applied to advance a career in academic emergency medicine.

Navigating the Academic Waters
10:45 AM – 11:15 AM / 0.5 CME Hour(s)
So You Want to Play in the Big Leagues: Transcribing the Unwritten Rules of Academic Politics for Young Attendings
Faculty: Matt Hall, Nicole Dubosh

Young attendings are fully prepared to care for clinically complex patients after graduation. However, success in an academic department requires more than just hard work. A host of unwritten rules and expectations, when followed, will allow young attendings to succeed in a complex academic world.

Navigating the Academic Waters
11:15 AM - 12:00 PM
Role and Impact of Gender and Ethnicity in Mentoring
Faculty: Danya Khoujah, Tarlan Hedayati, Dhara Amin

This session will focus on issues in Cross-Gender and Cross-Ethnic Mentoring. This will include Identifying gender-based stereotypes in the mentoring relationship (including gender-based assumptions of both mentees and mentors), the impact of these perceptions on career development and advancement, and tips on overcoming gender bias in the mentoring relationship. We will also discuss practical tips to cultivate cross-cultural and cross-gender mentoring relationships, whether as a mentor, mentee or stakeholder.

Navigating the Academic Waters
2:05 PM - 2:35 PM
Turning your Passions into Scholarship
Faculty: Tim Koboldt, Michael Barrie

Developing a niche in academic EM is important. Learner needs and rapidly developing technologies provide new areas and roles for faculty. This session will describe combining your passions within and even outside of emergency medicine to cultivate a niche that is sustainable and enjoyable.

Navigating the Academic Waters
1:30 PM – 2:00 PM / 0.5 CME Hour(s)
Anchors Up! Avoiding Cognitive Bias: Teaching Strategies for the Clinician Educator
Faculty: Leslie Bilello, Nicole Dubosh, Jennifer Singleton

Physicians are often constrained by limited time and information and may rely on cognitive heuristics. Traditional didactics and bedside teaching often lack explicit instruction regarding such biases. We will teach strategic critical thinking skills to avoid cognitive biases and clinical errors.

Navigating the Academic Waters
2:45 PM – 3:15 PM / 0.5 CME Hour(s)
“iTeach” – A Method for Teaching On Shift
Faculty: David Masneri

“iTeach” is a method of effective on-shift teaching in the ED. “iTeach” provides a framework and tactics that can be utilized to better engage and educate targeted learners. Using the code letter “I”, this method provides pearls to improve teaching success and learner satisfaction.

Navigating the Academic Waters
3:30 PM - 3:50 PM
Combining Powers: A Collaborative Conference Strategy
Faculty: Ryanne Mayersak, David Jones

We designed a collaborative conference with our cardiology department to discuss issues that arise in the diagnosis and management of our combined cohort of patients. This session would describe how we implemented this curriculum, and how the model could be used for similar combined curricula.

Navigating the Academic Waters
3:50 PM – 4:10 PM / 0.25 CME Hour(s)
Morning Report-A Time to SNAP
Faculty: Cynthia Price

This session will describe a small group session we developed we term a SNAP group: Share,'Nything and Process. The group is a collaboration between psychiatry residents and fellows at our institution that meets during morning report every other Friday to get our residents talking about scenarios that impact themselves or their patients during their shifts.

Navigating the Academic Waters
4:15 PM - 5:00 PM
Teaching to Talk so You can Talk to Teach
Faculty: Jason Wagner, Ed Ullman

Public speaking for many is a "necessary evil" in academic medicine. Many of us try to cram too much content into too little time. This session will discuss both theoretical as well as practical approaches to increasing audience retention of the content you deliver.

CDEM
8:00 AM – 8:50 AM / 0.75 CME Hour(s)
Evidence Based Recommendations for the Visiting Student Application Population
Faculty: Tony Zhang, David Gordon, Doug Franzen, Joshua Wallenstein, Lucienne Lufty-Clayton, Jamie Shandro

Obtaining Emergency Medicine away rotations has become increasingly challenging with an increase in specialty popularity and applications. Recent literature has shed light on how clerkship directors evaluate away applicants, but there is limited qualitative data from applicants.

CDEM
9:00 AM - 9:30 AM
How to Find the Best Away Rotators (and how to get your students away rotations)
Faculty: Hilary Fairbrother, Jonathan Giordano, Gowri Stevens

This session will focus on how to attract, screen, and accept visiting medical students to your institution and how to place your home students in away rotations that maximize their application for residency.

CDEM
9:30 AM – 10:00 AM / 0.5 CME Hour(s)
Making a Path for the Most Vulnerable: Best Practices in Advising the “at risk” Applicant
Faculty: Lucienne Lutfy-Clayton, Kendra Parekh, Adam Kellogg, Tom Morrissey, Jamie Shandro, Mark Olaf, David Gordon

We will briefly discuss advising the “at risk” applicant along with current evidence in advising. This will be followed by small group sessions to discuss advising strategies for applicants "at risk" of not matching and attempt to gain consensus on best practices when advising these applicants.

CDEM
10:00 AM - 10:30 AM
No Match Monday
Faculty: Jaime Shandro, Jennifer Jackson, Mary Ann Edens, Adam Kellogg

No Match Monday is a big challenge for all. This session will offer a pre-match risk assessment and advising checklist for at-risk students, as well as case-based advising strategies to use with unmatched students, including key considerations in the SOAP process as well as options beyond SOAP.

CDEM
10:45 AM – 11:15 AM / 0.5 CME Hour(s)
The SVI and How to Have Your Students Ace It
Faculty: Jonathan Giordano, Hilary Fairbrother

A didactic session on how to prepare students for the AAMC's Standardized Video Interview (SVI) and residency interviews.

CDEM
11:15 AM - 12:00 PM / 0.75 CME Hour(s)
A Guide to Mentoring URM, LGBT, and Women EM Applicants
Faculty: Sharon Bord, Kendra Parekh, Adam Kellogg, Jamie Hess, Ronnie Ren, Nicole Nemore, Nehal Naik, Audrey Bickel, Caitlin Bailey, 

This session will critically examine the challenges faced by underrepresented minority (URM), lesbian, gay, bisexual, transgender (LGBT), and female applicants and trainees and discuss how best to support and mentor these individuals to successful careers in EM.  

CDEM
1:30 PM – 2:00 PM / 0.5 CME Hour(s)
SLOE 101: An Introductory Course
Faculty: Cullen Hegarty, Tom Morrissey, Sarah Ronan-Bentle, Matt Ryan, Damon Kuehl, Kathy Hiller, Chrissy Babcock

The Standardized Letter of Evaluation (SLOE) is a critical piece of the EM application process. Due to the value of the SLOE, it is important that new EM faculty get some basic coaching on the history of the letter, the form itself, and tips on how to write a great SLOE.

CDEM
2:05 PM - 2:35 PM
Note Writing for Medical Students: How the CMS Changes Impact Their Notes
Faculty: Joseph House, Kathy Hiller, Miguel Arribas

With the change in CMS regulations there are changes coming to the medical student's role in the Emergency Department. One complaint students often have is the lack of being able to take ownership of their patients, which includes note writing.  This session will discuss what programs are doing to train their students to write notes and how programs have reacted to the changes in CMS regulations. 

CDEM
2:35 PM – 2:45 PM / 0.25 CME Hour(s)
Medical Student Documentation Feedback
Faculty: Mark Olaf

This session will present a novel tool to assist in the delivery of feedback to medical students regarding their documentation skills.

CDEM
2:45 PM - 3:15 PM
CDEM Town Hall
Faculty: Luan Lawson, Kathy Hiller

This session will cover any late-breaking topics impacting medical student education as well as provide an update on CDEM activities from the CDEM leadership.

CDEM
3:30 PM – 4:10 PM / 0.75 CME Hour(s)
Teaching Diagnostic (Cognitive) Error to Medical Students
Faculty: Dan Mayer, Sorabh Khandelwal, Brendan Munzer, Michael Cole

We must teach students and residents how cognitive errors lead to diagnostic error.  Using the dual process theory of cognition this session will introduce methods of teaching prevention of diagnostic errors by reducing cognitive failures that can be exacerbated by practice conditions in the ED.

CDEM
4:15 PM - 5:00 PM
345: Curricular Innovations in UME
Faculty: Kendra Parekh; Sharon Bord, Omar Guzman, Megan Henn, J. Scott Wieters

This session will focus on curricular innovations, including incorporating a social EM curriculum  evidence-based medicine curriculum, and gaming into your courses! 

iMedEd
8:00 AM – 8:50 AM / 0.75 CME Hour(s)
Infographics Didactic & Workshop
Faculty: Teresa Chan, Alvin Chin, Simon Huang

Infographics are the latest rage in medical education as a form of presenting content that is easy to digest and memorable. Attend this hands-on session to learn what makes infographics such as powerful educational tool, how to an educator can create infographics, and how to best teach with them.

iMedEd
9:00 AM - 9:30 AM / 0.50 CME Hour(s)
More Than Meets the Eye: Virtual Reality in Medical Education
Faculty: Michael Barrie, Tim Koboldt, Warren Wiechman

Virtual reality is an emerging technology to provide immersive educational experiences. Programs will soon have the opportunity to provide high fidelity simulation on a lower budget using VR simulation. This hands-on session will demonstrate the latest and greatest in VR technology. 

iMedEd
9:30 AM – 10:30 AM / 1 CME Hour(s)
Learning By Design: Running Your Own Design Thinking Workshop
Faculty: Teresa Chan, Mike Gottlieb, Rob Cooney, Alex Chorley

Design Thinking (DT) is a method for creating improvements in products or services that is growing in popularity within medical education.  As a method, DT involves a more inclusive and experimentation-oriented technique. However, it can be overwhelming to try to run a session at your own institution without training. This session will discuss DT principles and how to effectively run a session at your institution. Attendees will leave the session ready to host their own DT session.

iMedEd
10:45 AM - 11:30 AM / 0.75 CME Hour(s)
Top i-Med Papers
Faculty: Jeff Riddell, Teresa Chan, Michael Gottlieb, Jon Ilgen

It can be challenging to keep up with the ever-increasing medical education literature. This session will highlight some of the top innovative and game-changing papers in medical education and discuss how to apply this to your practice.

iMedEd
11:30 AM – 12:00 PM / 0.5 CME Hour(s)
Critically-Analyzing Cutting Edge Literature: A Group Peer Review Breakout Session
Faculty: Jeff Riddell, Teresa Chan, Mike Gottlieb, Jon Ilgen

This session will be a hands-on group peer review workshop with medical eduction editors and topic experts performing group peer review on cutting-edge articles with a focus on innovation in medical education.

iMedEd
1:30 PM - 2:00 PM / 0.50 CME Hour(s)
Beyond the Lecture Hall: Novel Teaching Strategies Using Gamification
Faculty: Dimitrios Papagagnou, Teresa Chan, Tony Zhang

Educators frequently look for ideas that embrace adult learning theory. The session examines gamification as a tool to design content for learners in EM. We will review best practices; describe how gamification can achieve these practices; and emphasize its ability to support knowledge application.

iMedEd
2:05 PM – 3:30 PM / 1.5 CME Hour(s)
So You Want to Record a Podcast?
Faculty: Jeff Riddell, Andy Little

Podcasting is not just for those who love the sound of their own voice, it is an excellent way to teach! Whether you want to record a couple episodes to flip the classroom, or you want to create and sustain a medical education podcast for the masses, this workshop will show you how to make it happen.

iMedEd
2:05 PM – 3:30 PM / 1.5 CME Hour(s)
So You Want to Be a Public Speaker?
Faculty: Mike Gisondi, Glenn Paetow

Public speaking can be scary - come listen to three public speakers in different stages of their careers share stories about how a few public speaking nightmares helped them overcome their fears. In this workshop, you will learn the skills needed to become the most excellent public speaker you know that you were always meant to be! This workshop will be a very engaging, very safe place to make mistakes and have fun with the process of developing a speech.

iMedEd
3:35 PM – 5:00 PM / 1.5 CME Hour(s)
So You Want to Write a Blog?
Faculty: Jay Khadpe, Manny Singh, Jeffrey Hill, David Marcus

Blogs are all the rage these days. Come to this workshop to learn how to create and sustain a blog that can be used in medical education. Develop the skills to contribute to the growing world of FOAM and online medical education.

iMedEd
3:35 PM – 5:00 PM / 1.5 CME Hour(s)
So You Want to Enhance Your Slides?
Faculty: Annahieta Kalantari, Rahul Patwari, Tyson Pillow

Ever hear of death by powerpoint? It doesn't have to be that way! Come to this workshop to learn how to get the umph back in your slides and wow your audience. Learn the skills to create dazzling slides and presentations.

EMARC
8:00 AM – 8:50 AM / 0 CME Hour(s)
Adulting of the Milennial Intern
Faculty: Kristi Grall, Lori Barrett, Kelly Barringer, Rachel Dahms

Conveying expectations to incoming residents becomes more and more challenging. We are not all winners, and cause and effect is very real. This team has developed strategies using anecdotes and humor to communicate residency expectations to a generation of learners who lack real life experiences.

EMARC
8:00 AM – 8:50 AM / 0 CME Hour(s)
VSAS Updates and Tricks
Faculty: Jessica Burkhalter

Clerkship Coordinators, UME coordinators lets talk VSAS.

EMARC 
8:00 AM – 8:50 AM / 0 CME Hour(s)
Program Coordinator Resources and How To Find Them
Faculty: Melody Cikalo; Dustin Hernandez

New Program Coordinators will learn the various resources, contacts, and common information that is available to them.

EMARC
12:00 PM – 1:30 PM / 0 CME Hour(s)
EMARC Coordinator Lunch - Hosted by EMRA - Pre-Registration Required
Faculty: Jana Ricker

EMARC Coordinator lunch hosted by the Emergency Medicine Residents Association. Free to attend, prior registration is required for meal counts to order food.

EMARC
1:30 PM – 2:00 PM / 0 CME Hour(s)
Being a Residency Parent
Faculty: Carrie Chapman

I have found myself to be the Residency Mom for 17 years picking up on subtle/unsubtle cues from the residents and collaborating with the Program Directors to promote wellness and a family atmosphere among the residents.

EMARC 
1:30 PM – 2:00 PM / 0 CME Hour(s)
A Year In the Life of a New Coordinator 
Faculty: Yinka Cardoso; Taher Vohra

Residency administration has varying work through the year. A coordinator's 1st year is full of new skills and concepts. This creates unique onboarding and mentorship challenges compared to other jobs. We will describe the experience of a 1st year coordinator and successful mentorship strategies.

EMARC 
1:30 PM – 2:00 PM / 0 CME Hour(s)
Guess Who's Coming To Visit
Faculty: Melanie Pigott

With the competition for away rotations increasing how can we better serve the students? What might we do to increase
the number of seats across the country? What are program expectations for application? How involved are clerkship coordinators in the screening/selection process?

EMARC
2:05 PM – 2:45 PM / 0 CME Hour(s)
Change Management for the Program Coordinator
Faculty: Maria Moreira, Saadia Akhtar

Program Coordinators are poised to be change agents for residency programs. They have institutional memory and are fully dedicated to the administration of the program.

EMARC
2:05 PM – 2:45 PM / 0 CME Hour(s)
The Examined Interview Day
Faculty: Benjamin Schnapp, Sarah Fallon

The interview day is a critical face of your residency: get it right and you'll recruit a class that will pay dividends to your program for years. What are applicants looking for when they visit? This collaborative workshop will discuss the literature and what programs can learn from applicants.

EMARC 

2:45 PM – 3:15 PM / 0 CME Hour(s)
Mentorship Guide for Your Program Coordinator
Faculty: Saadia Akhtar, Maria Moreira

Mentorship is important for growth and career advancement. The mentor/mentee relationship is very important and the first step is identifying the right mentor. Additionally, there are skills that can help each of us succeed as mentors and mentees.

EMARC 
2:45 PM – 3:15 PM / 0 CME Hour(s)
Facilitating Feedback: Increasing Compliance With End of Shift Feedback 
Faculty: Michael Gottlieb, Sreeja Natesan

Feedback is crucial to success in training. Facilitating feedback from residents, faculty, and nursing staff can be difficult to promote compliance and adherence. This lecture will highlight key strategies residency coordinators can use to engage members to be effective and timely in giving feedback.

EMARC 
2:45 PM – 3:15 PM / 0 CME Hour(s)
Orientation Station: How to Master the Art of Onboarding
Faculty: Chelsea Harrison PANEL: Aimee Ali; Sarah Fallon

EMARC
3:30 PM – 4:10 PM / 0 CME Hour(s)
Coach others with S-W-O-T
Faculty: Denise Lesniak

SWOT analysis also applies to work. A coordinator is influenced by internal and external factors, and their impact leads to coordinator success. Just like Self-Study, coordinators can realize opportunities and mitigate threats. Coaching strategies lessen weaknesses and help strengths listed in SWOT.

EMARC 

4:15 PM – 5:00 PM / 0 CME Hour(s)
Let's Acronym Together
Faculty: Denise Lesniack

There is an increase in listening and understanding when using communication formats. Often used acronyms like SBAR can be used by coordinators when communicating to program directors and other providers. The session demonstrates the benefits of the acronym formats when followed.